Software Support

Many high quality software will come with a support package of some sort; however, not all software does offer support at a reasonable cost so our goal is to learn your major software packages and combine that with our knowledge of operating systems, hardware and networks to provide you with a one stop solution for your computer needs.

Website Analysis

Before building a website you must sit down and discuss many of the components that will determine how your website is built.  Let us guide you through this process by ensuring that you have thought about the basic (who, what, where, when, why) and detailed (functionality, design goals, colors, market, layout, site design) components of the web design process.

Website Administration

Once a website has been designed and built there is continuous maintenance that is required in order to stay at the top of search engines like Google and Yahoo as well as to stay current with your information.  Let MTI take care of all the updates for you so you don’t have to learn how to build web pages just to update your site.

Website Design / Development

After the analysis phases of a website project your next step is to design the website and start building the pages.  We have website designers on staff who are able to take any website look and feel and convert it to web pages developed with search engine optimization and website best practices in mind.  While you’re here, ask to use our publishing partners to create a new logo and brand all printed materials and website materials at the same time.

Website Hosting

Websites must be hosted in an environment that offers security and reliability.  Our hosting partner is ranked one of the best hosting environments in North America.  We provide you with unlimited website files, email addresses, security certificates, site statistics, and various other marketing tools.

Search Engine Optimization (SEO)

Many large companies dedicate a full time person to ensuring that their websites are properly optimized for search engines.  SEO is the art of ensuring that your website is found when people are looking for it.  It is an ongoing task that must be constantly kept up to date in order to ensure the best possible rank on search engines such as Google and Yahoo, two of the most popular search engines.

Database Development / Management

When you want to streamline your business and track your records you will need a database.

A database allows you to save records and keep them until the end of time. Our database experts will work with you to develop and deploy a database for all of your customer records as well as a repository all of your business tracking needs.

Not only do we offer the database system itself, we also offer training and maintenance of the database. It is important to ensure that your records are kept streamlined to ensure that the database is working optimally. As your technology consultant and database administrator, we will work with you to update your database on as a regular maintenance plan as well as ensure that all backups are being done correctly.

If desired, we will also train you on the database system. Training can cover the theory behind the database as well as how to maintain your database and the benefits of doing so.

Our in house database technologies include Microsoft SQL Server, Oracle and Microsoft Access. As always, as your consultant, if you decide that you prefer another technology we will work with one of our Network Partners to get you the best resolution for your needs. We will then work with the chosen technology to develop a maintenance program for your needs.

Network Infrastructure Administration

Technology is not just a presence on the Internet, it is also the ability to send/receive emails, run an internal software package, manage a database system, control your network security, access your files from the world as well as all other components that make up your internal network.

MTI Business Solutions is here for all of your technology consultation needs, including acting as your IT Administrator. As such, we will help you choose the right network configuration for your business and we will maintain this network setup for you. This includes the purchase or building of new computer systems and server systems and the configuration and training of these systems. When all is setup correctly, we will then support your network to ensure that there is no downtime to your business.

• These services include, but are not limited to:
• Email Servers
• Security / User Accounts
• PDA Synchronization
• Remote and Local File Shares
• FTP Servers
• Virtual Networks
• Network Security
• Database maintenance
• Server maintenance
• Custom built computers

Custom Software Development / Software Training

Whether you are a small company looking for an affordable touch screen Point of Sale system or a large company looking for a new Management Information System, let MTI help you find the best solution for your needs.

Finding the right software for your business is a vital component to effectively running your business. MTI is here to learn your business needs from the inside first and then to work with you to develop or to find the right software for your company’s needs.

We are experienced business consultants here to help you streamline your business practices. Our goal is to find an effective package for your business that will bring you the best possible return on your technology investment.

As a part of our consultation in this area we will begin by learning the processes of your business. We will then work to develop a needs analysis for your company and to find the best possible solution for these needs. We will then create a project plan for the customized business software and be there for you during each step of the integration.

Let us be your system administrator. It is our job to learn and/or develop software to meet your needs. This means that we will work to be the experts for your software packages and their components so that future training or customization of the software can be done through MTI. As your consultant, we will be on call to answer any software questions that you have and to provide you with your software support.

A system administrator for most large software packages would cost an organization over $30,000 per year. Please contact MTI Business Solutions to see how we can offer you this service while also helping you build your business in many other aspects.

Purchasing Software / Needs Analysis

Wouldn't it be nice to have someone on your side that knows about computers and computer software?

Many companies decide to purchase new software without knowing the right questions to ask. Or, they ask questions in a way that allows the software companies to answer in a way that sounds really good but doesn't satisfy the overall needs.

Let MTI Business Solutions come in and work with you to determine exactly what your needs are. From this, we will develop a full RFP that will outline what is desired, what is essential and what can be built at a later date. We will then work with you to research your options in the software market and help you purchase software for an affordable price that will satisfy all of your needs.

Integration / Project Management

Software integration is our specialty.

MTI Business Solutions will provide services for all purchasing, implementation, training and project management when implementing a new software system. We will work with you to streamline all business practices and to effectively change management procedures where applicable to aid in the installation and management of your new software.

We will begin by sitting down with you and developing a 'Needs Analysis' to help you purchase the right software product. We will then work with the vendor to establish a project timeline and it will be our responsibility to ensure that your network is setup and ready for the new software to be installed. During the implementation and training for the product we will be there every step of the way to ensure that everyone understands their role and that the system is used to its fullest potential. Then, as time goes by and your staff requires training or the system requires updating we will be able to provide these services to you at up to 1/10th of the cost of most major software companies. We will also act as your first line of support so that you get the answers that you need to run your business in the manner that you run it.

Using MTI to run these systems provides a level of efficiency and cost reduction not found anywhere else.

For more detailed information on how we can assist you with all of your technology needs, please contact us.